深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

2006年,作为主动柔顺力控技术(ACT)的创立者,菲洛博迪公司在奥地利林茨成立。多年来,菲洛博迪的主动柔顺力控技术及其系列产品,解决了机器人柔性接触操作的难题,为机器人赋能灵敏性,使其灵活性,可靠性和经济性更强,我们的产品无缝地弥补了自动化差距,是国际市场上汽车、航空航天和一般行业柔性自动化的引领者。

In 2006, as the founder of Active Compliant Technology (ACT), FerRobotics was established in Linz, Austria. Over the years, FerRobotics Active Compliant Technology and all series of products have solved the problem of robotic touch and equips robots with sensitivity, making them more flexible, reliable and economical than ever. Our products close automation gaps seamlessly and are trendsetters in flexible automation in the automotive, aerospace and general industries on the international market.

2022年,为进一步深耕中国市场,提升在中国市场的响应速度,提升各个行业的用户体验,菲洛博迪公司成立中国子公司,并建立亚太区售后服务中心,致力于更好地服务中国本土客户,助力中国智能制造。

In 2022, in order to provide better service to China market, improve the response speed in the China market, and enhance the end user experience in various industries, FerRobotics  has established China subsidiary and APAC Maintenance Center, committed to better serving China local customers and helping China’s intelligent manufacturing.

深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

成立中国子公司Establishment of China Subsidiary

不仅是机器人集成商,还有大量的终端客户,都对及时的售后服务有着强烈而迫切的需求。中国作为菲洛博迪全球市场的最为重要板块之一,我们很重视每一位中国客户的意见或建议,应运此市场发展趋势,2022年,在美丽的江苏太仓,菲洛博迪成立中国子公司 – 菲洛博迪机器人技术(太仓)有限公司。

Not only robot system integrators, but also a large number of end customers have a strong and urgent demand for timely after-sales maintenance services. As one of the most important section of the global market of FerRobotics, China attaches great importance to the opinions or suggestions of every Chinese customer. In response to this market development trend, in 2022, FerRobotics  has established a China subsidiary – FerRobotics Compliant Robot Technology (Taicang) Co., Ltd in the beautiful city, Taicang, Jiangsu.

深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

建立亚太区售后服务中心Establish APAC Service Center

菲洛博迪维修中心将为本土客户提供更为及时有效的全系列产品的主要部件维保、检测和备件更换服务。

FerRobotics Service Center will provide local customers with more timely and effective maintenance, testing and spare parts replacement services for main components of all series products.

深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

此后,本土客户能享受到菲洛博迪亚太区售后服务中心提供的“家门口”的便捷服务。无需历经数周,也无需在奥地利和中国辗转,在本地即可享受以下服务:

-所有系列产品的培训和售后服务

-现场支持和协助,以助力新应用的成功落地

-对客户服务请求的响应时间短

From now on, Local customers can enjoy the convenient and fast service provided by FerRobotics APAC Service Center. You can enjoy the following services locally without going through several weeks or traveling in Austria and China:

-Product training and after-sales maintenance services

-On site Support and assistance to be successful with new applications.

-Short response time to customer service requests

深化“本土服务”——菲洛博迪成立中国子公司及亚太区售后服务中心

菲洛博迪,作为是研发和销售主动柔顺力控系列产品(用于机器人材料去除末端工具/表面精加工末端工具/末端执行器)的全球领导者,为工业机器人或协作机器人配备接触智能和实时力控,助力提高生产率、效率和安全性。我们将继续携手代理商及合作伙伴,深耕中国自动化市场,用心服务中国客户,为中国智能制造注入新动力。

FerRobotics is the global leader in the development and distribution of sensitive robotic elements (for robotic material removal end-of-arm tooling / surface finishing end-of-arm tools / end-effectors) that equip an industrial robot or cobot with contact intelligence and real force control for productivity, efficiency and safety. We will continue to join hands with distributors and preferred partners to provide better service to China automation market, serve Chinese customers with heart, and inject new power into China’s intelligent manufacturing.

 

来源:机器人在线

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